Who are we?
The New Look story began in 1969 as a single fashion store in the UK. From there, we’ve grown to become a leading fast-fashion brand, with 569 stores in the UK and over 200 across Europe, China and Asia.
Our transactional website newlook.com now ships to around 120 countries world-wide generating 14% of revenues.
We’ve a significant presence in social media, over 3.0 million Facebook fans, 269,000 following us on Twitter and over 741,000 following us on Instagram.
3.5 million have subscribed to our email alerts in the UK alone.
It’s not just about that new outfit.
It’s about that upcoming party, the catch up with friends and all the excitement that comes with it. We put our customers at the heart of everything we do; this helps us to understand how they feel when searching for products and ultimately, making sure they feel great when wearing them, whatever the occasion.
By reacting quickly to the latest trends and interpreting them in a way that’s wearable for our customers, we can help them find a look that fits their personal style. So whether they’re looking for the latest trends, or simply that perfect party dress, we’ve got it covered.
We love all things new and get as much of a buzz out of constantly updating our products as our customers do buying them. And with 800 new products uploaded online every week, we make sure that each time our customers’ visit newlook.com there’s something new to excite them.
We’re passionate about what we do and most importantly, we have fun doing it. Sharing this positivity with our customers is important to us. By weaving our brand through everything we do, from our people and store environments, to marketing and social media, we make sure our customers not only look good but feel great too.
Bringing you the latest looks
At New Look it’s all about interpreting trends and making them accessible for our customer. Sourcing suppliers from all around the world means we can buy in to new trends quickly, allowing us to run a fast fashion model with a typical turnaround of design to shop floor in just 13 weeks.
Whether they’re shopping women's, men's or any of our other ranges; Inspire (sizes 18-28), Teens, Tall, Petite or Maternity, our ranges offer a broad width of appeal so that all our customers can buy into the latest trends in a way that suits them. We react quickly to the trends and successfully provide products to suit our customers’ individual style.