We are a family owned and run business.
We are both Goldsmiths art graduates, Helen in Fashion and Textiles and Stan in Fine Art. We started the company in 1982 and have built it up over the last 30 years whilst also raising our three children, Tom, Joey and Hester.
We continue to run the business day to day and operate out of ever expanding premises in a beautiful village situated between Dartmoor and Exmoor in rural Devon.
Our children have pursued different paths over the years but all have come back in various degrees to the family business.
Tom runs the greetings card side of the business, which is going from strength to strength.
Hester followed in our footsteps and studied at Goldsmiths, she graduated in Design and now works on the design of the Helen Moore brand. She works with us at trade and retail shows and represents Helen Moore in the US.
At Helen Moore business and family life intertwine and whichever part of the business people work in they all share a total passion and belief in the company, what it stands for and the products we make.
We stand for British Manufacturing.
It is very important to us that we support our village community. We believe in fair wages and decent working conditions. By employing local people we ensure that production is ethical, and we are able to control quality from the first cut of the scissors to the final sealing of the despatch box.
We wanted to build a business that was honest, reliable, sustainable and professional and we have remained true to those values for the last 30 years.
There is an amazing commitment to Helen Moore from all of the staff. They are very creative and loyal, many have been with us for years and at one stage we had three generations of one family working here!
We export to many European countries, Japan, the US and Australia. We find it especially rewarding that the 'Made in England' label is so appreciated abroad. In the UK we supply high-end department stores, many independent gift shops and fashion boutiques up and down the country.
Our secret is in the attention to detail
First of all we only choose the most sumptuous and soft faux furs, and to do justice to the quality we cut every single component by hand. Our machinists are highly skilled and the finished products go to our finishing team, where each seam is brushed out by hand. It is these procedures that ensure that we don't have a 'chopped' look on the edges, or seams where the fur is tucked in.
This attention to detail is evident throughout the line at Helen Moore from the first ideas of a design through to the finishing of a product.
Design is at the heart of everything we do
Many of our design ideas come from our customers and staff. Our design team then develop the pattern, which is then adjusted for production. Simple items that seem straightforward are all thoroughly thought through and have elements of design incorporated in them that are unique to Helen Moore. After, what sometimes feels like endless sampling, we arrive at a design we are happy to put into production.
Exceptional Customer Service is really important to us.
At Helen Moore we firmly believe that every customer, every interaction is important and we aim to make your whole experience with us a good one. Please let us know if you have any problems so that we can investigate it as quickly as possible, but we would also love to hear from you if you have a good experience with Helen Moore and have any comments on our products.
We would like to take this opportunity to thank all of our suppliers, staff and customers, without them we would not have this thriving business.